Privacy Policy

Introduction

Welcome to sonicweave.com (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, interact with us, or use our services.

By using our website, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide to Us

• Your name, email address, phone number, and other contact details when you fill out forms or contact us.

• Payment details when you make a purchase or subscribe to a service.

• Any other information you choose to provide when communicating with us. b. Information Collected Automatically

• Cookies and tracking technologies: We use cookies to enhance user experience and track website usage.

• Log data: IP address, browser type, device information, and browsing activity on our website. c. Information from Third Parties

• We may receive information from analytics providers, payment processors, or social media platforms when you engage with our content.

2. How We Use Your Information

We process personal data for the following purposes:

• To provide, operate, and improve our website and services.

• To process transactions and manage customer support.

• To send you updates, marketing communications (if you have consented), or important service notifications.

• To comply with legal obligations and prevent fraud.

3. Legal Basis for Processing Personal Data

Under UK GDPR, we rely on the following legal bases to process personal data:

• Consent – When you give us permission (e.g., subscribing to newsletters).

• Contractual necessity – When processing is necessary to fulfill a contract with you.

• Legal obligation – When we must comply with legal requirements.

• Legitimate interest – When processing is necessary for our business operations and does not override your rights.

4. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Service providers assisting us with website operations, payment processing, and analytics. • Law enforcement agencies if required by law.

• Third parties in the event of a business transfer (e.g., merger, acquisition).

5. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Access – Request a copy of your personal data.

• Correction – Request corrections to inaccurate data.

• Erasure – Request deletion of your data (subject to legal obligations).

• Objection – Object to processing based on legitimate interests.

• Restriction – Request restricted processing under certain conditions.

• Portability – Request a copy of your data in a machine-readable format.

• Withdraw Consent – If processing is based on consent, you can withdraw it at any time. To exercise these rights, contact us at [Your Contact Email].

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyse website traffic. By using our site, you consent to our use of cookies. You can manage cookie settings through your browser.

For more details, see our Cookie Policy.

8. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Information

If you have any questions about this Privacy Policy or how we process your data, please contact us at: jd@sonicweave.com

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.

Last updated: 19/3/25 v1